I have used Bringfido many times and I have always had good success with the website. This time I just wanted to write and tell you how particularly impressed I have been with the assistance I received from your agent Amy Rosenthal. I recently put together a fly/drive road trip from British Columbia to Eastern Canada and Amy was a great resource when I was booking the trip and subsequently, now that I am faced with unexpected back surgery, in cancelling the reservations. I can't remember receiving better service in my many years of booking vacations and I just wanted to give her a huge shout out for her efficiency and exceptional customer service. Bravo!