"I am writing to commend Jessica George for a level of customer service that I find to be rare these days. My wife and I had a very detailed trip planned but had to make many adjustments on account of losing a member of our family. Jessica went above and beyond to take care of these changes and could not have been kinder or more helpful on the phone with me. Our world needs more people like Jessica. Please make sure to commend her for the person that she is and the very high level of excellent customer service she provides for your company on a daily basis. - Jesse"